1) You have a right to impartial access to services at Faces of Hope Foundation, or you will be referred to more appropriate resources regardless of race, religion, sex, color, national origin, age, or disability.
2) You have the right to be treated with dignity and respect at Faces of Hope Foundation.
3) You have the right to privacy during appointments and other interactions. Prior consent will be collected in cases of third-party involvement.
4) You have the right to personal safety while at Faces of Hope Foundation.
5) You have the right to know the identity and professional status of all individuals involved with your care.
6) You have the right to confidentiality at Faces of Hope Foundation. Your client records are confidential and cannot be released without your written or verbal consent except under court order or when written consent is given by you, your guardian, or conservator. Faces of Hope Foundation staff are mandated reporters and may have to report suspected child abuse and/or vulnerable adult and/or elder abuse.
7) You have the right to informed participation in discussions involving your care.
8) You have the right to request language assistance. Faces of Hope Foundation will make reasonable efforts to access an interpreter and/or translator at your request.
9) You have the right, at your own expense, to consult with a specialist or seek a second opinion.
10) You have the right to be informed of any transfers of your care. You will be provided with the information needed for follow-up and will have access to a discharge plan.
11) You have a right to discontinue services with Faces of Hope Foundation at any time, for any reason.
12) If you feel your rights are being violated in any way, you may contact the program manager